Charleston, So. C., U.S.A. Cocktail Mixer Compounds Bittermilk

Shipping Notes

Our team is working hard to fulfill orders as quickly and carefully as possible.  We're real humans packing fragile bottles containing delicious contents!

Currently, most orders are fulfilled and shipped from our warehouse within 1 business day. Please allow up to 3 business days (excluding holidays, noted below) for your order to fulfill and ship, though we typically are able to ship orders much sooner. Transit time is additional. We fulfill and ship Monday-Friday 7AM-3PM (Eastern), excluding our holiday closures as noted.

We ship via UPS and USPS services. If your delivery date is important, please consider an expedited shipping option, such as UPS 3-Day Select, UPS 2 Day Air, or UPS Next Day Air. Refer to these carriers services for more information.

Receive by 12/24:
Flat Rate (Standard) Shipping - Order by December 14 at noon (EST)**
3 Day Select - Order by December 18
2 Day Air - Order by December 19
Next Day Air - Order by December 20

$8 Flat Rate Shipping

Orders with $8 Flat Rate Shipping will ship standard ground shipping services with no guaranteed delivery date. Some exceptions do apply. Does not apply to orders outside of the contiguous U.S. and some other addresses such as APO which may require different services to ship.

HOLIDAY SHIPPING

**Our best estimate of the last day to order within the contiguous U.S. is December 14 at noon EST. This is based upon up to 6 business days of transit time estimated from North Charleston, SC 29418 (our location) to the west coast. This is not a guarantee. Please refer to UPS's transit time map for more information. Please keep in mind fulfillment time varies upon order volume and we do not fulfill/ship on weekends.

We are unable to refund your order due to transit delays beyond our control.

SHIPPING NOTES

We are working to ship orders as soon as possible. We strive to fulfill orders within a few business days, and we will ship as soon as possible during high volume shipping months (Oct-Dec). Please allow up to 3 business days unless otherwise noted. Please take note of any holiday closures. Once your order has shipped and is in the hands of the carrier, you will receive a shipping notification including tracking via email.

All orders ship from North Charleston, SC 29418. Please refer to the carrier's services for more information regarding transit times and service updates. 

It is possible that orders may be split and fulfilled with multiple packages or shipments.

UPS: For more info on UPS Ground transit times to your location, please view the UPS Ground estimated transit time map. This is an estimate and is not guaranteed. Please add 3-5 business days for processing your order before shipping. Expedited shipping options, including UPS 3 Day, 2 Day and Next Day Air are available at checkout.

USPS: USPS Priority Mail is NOT a guaranteed or expedited service. USPS Priority Mail notes it's estimate of transit time (2-Day, 3-Day) during normal operating conditions - however this is an estimate and is not guaranteed. 

Please remember, UPS and USPS are not magical elves delivering packages, and shipping delays are very possible. Once in the carrier's hands, we will help as much as possible, but cannot control delivery of your package.

If you have any questions or would like help choosing the best shipping method, contact us prior to placing your order:
(843) 641-0455
Monday-Thursday, 9AM-5PM (ET) and Friday, 9AM-3PM (ET)

orders@bittermilk.com

HOLIDAY CLOSURES:
Our warehouse will not operate on the following dates.

Monday, December 25
Monday, January 1